1. What services do you offer?

We offer professional window cleaning using advanced waterfed poles and brushes for a streak-free finish. Our services include exterior window cleaning, screen cleaning and replacement, exterior gutter cleaning, and house siding cleaning. We also specialize in hard-to-reach windows.

2. How do you clean windows?

We use a modern waterfed pole system with purified water for an eco-friendly, streak-free finish. First, we filter the water using a 3-stage filtration process to ensure the water is pure and free from minerals that could leave spots or residue. Then, our team uses waterfed brushes to clean the glass and frames, leaving your windows spotless.

3. Why do you use waterfed poles?

Waterfed poles are a highly effective and eco-friendly way to clean windows, especially for hard-to-reach areas. They allow us to clean windows safely from the ground, without the need for ladders, reducing the risk of damage to your property and enhancing our cleaning efficiency. The filtered water ensures a streak-free finish that lasts longer.

4. Do you clean window screens?

Yes, we offer full screen cleaning and replacement services. We carefully clean your screens to remove dirt, dust, and debris. If any screens are damaged or need replacing, we can do that as well.

5. Do you clean gutters or house siding?

Absolutely! In addition to windows, we also clean the exterior of gutters and house siding. Our gutter cleaning service helps prevent blockages and water damage, while we use specialized tools to safely clean your siding and remove dirt and grime.

6. How often should I have my windows cleaned?

It depends on the environment, but generally, every 3-6 months is ideal for residential properties. If you're in an area with high pollen, pollution, or dust, more frequent cleaning may be necessary. We’ll recommend a cleaning schedule that works best for your home.

7. Are the cleaning products you use safe for my family and pets?

Yes! We use 100% purified water for the cleaning process, which is completely safe and non-toxic. No harmful chemicals are used in our window cleaning services, making it safe for your family, pets, and the environment.

8. How long will the cleaning process take?

The time depends on the number of windows and the type of services you're having done. Typically, window cleaning for a standard home takes about 1-3 hours. If you're also having your gutters or siding cleaned, it could take longer, but we’ll provide an estimated time when you schedule.

9. Do I need to be home for the cleaning?

It’s not necessary to be home during the cleaning, but we do need access to your windows and any areas we’re cleaning (gutters, siding, etc.). We can arrange for access through a lockbox or other arrangements if needed.

10. Do you clean windows in bad weather?

For safety reasons, we do not clean windows in extreme weather like heavy rain, snow, or high winds. If your scheduled appointment is affected by weather conditions, we will notify you and reschedule for a better time.

11. How much does window cleaning cost?

Our pricing depends on the size of your property, the number of windows, and any additional services you need (like gutter cleaning or siding washing). For a detailed estimate, contact us and we can provide a free quote.

12. Are you insured?

Yes, our team is fully insured, so you can have peace of mind knowing that your property is protected in case of any unexpected issues during the cleaning process.

13. Do you clean high-rise or hard-to-reach windows?

Yes! Our waterfed pole system allows us to clean windows up to several stories high safely, without the need for ladders or scaffolding. We have the tools and experience to clean even the most difficult-to-reach windows.

14. What do I need to do to prepare for the cleaning?

For the best results, please remove any window treatments (curtains, blinds, etc.) and clear any obstructions near the windows we’ll be cleaning. If you’re having your gutters or siding cleaned, we recommend moving any items around the perimeter of your home to give us easy access.

15. What if I’m not happy with the cleaning?

We take pride in our work and strive for 100% satisfaction. If you’re not happy with the results, let us know within 24 hours, and we’ll return to address any issues at no extra cost.

16. How do you clean hard-to-reach windows?

We use our waterfed pole system to safely and efficiently clean hard-to-reach windows without the need for ladders. This allows us to reach heights up to several stories, ensuring every window is cleaned thoroughly and safely.

17. Can you clean my windows in the winter?

Yes, we clean windows year-round. However, during freezing temperatures, we may need to reschedule for safety reasons. We will notify you if the weather prevents us from completing your cleaning as scheduled.

18. Can I get an estimate online?

Yes! You can request a free online estimate by filling out our contact form with details about your property. For larger jobs, like gutter cleaning or multi-story windows, we can schedule an in-person assessment.

19. Do you offer any discounts or promotions?

Yes, we offer seasonal promotions and discounts for first-time customers and ongoing services. Be sure to check our website or ask when booking for any current deals!